Contact Us

Students who need guidance or advice about a physical, mental health, or alcohol/other drug-related concern can call us 24/7 to speak with a medical or mental health care provider: 607-255-5155.

• Learn about our 24/7 phone consultation service
• See information about emergencies and after-hours care

• To schedule an appointment: Most appointments can be scheduled by logging in to myCornellHealth using your CU NetID and password. Appointments can also be made by calling us (607-255-5155) or coming in to Cornell Health during business hours. Visit our Appointments page for details.
• To cancel an appointment: Appointments can be cancelled by logging in to myCornellHealth and selecting "Appointments," or by calling us during business hours (607-255-5155).

Appointments cannot be scheduled or cancelled through our Contact Form.

Please call us during business hours at 607-255-5155.

Please note that our "Contact Form" (linked elsewhere on this page) is not appropriate for confidential or time-sensitive concerns:

• HIPAA privacy law prevents us from communicating about Protected Health Information (PHI) through our Contact Form.
• Contact Form messages are checked every business day, but are not checked after hours, on weekends, or on University holidays.

Please use our Contact Form to ask a non-urgent question about Cornell Health's services, or send a message to a Cornell Health staff member or department. 

PLEASE NOTE: Our Contact Form is NOT appropriate ...

• to communicate about your New Student Health Requirements
• to schedule appointments
• to share personal health information
• to ask questions about health concerns you're experiencing
• for time-sensitive concerns 

We are unable to respond to messages on these topics received through our Contact Form. 

For these topics, please find appropriate contact information listed on this page. 

Questions and messages about meeting your New Student Health Requirements should be sent to our Health Requirements office:

• Log in to myCornellHealth using your Cornell NetID and password, and go to Messages > New Message > Send a message or attachment to Immunization Requirements.
• You may also call our Health Requirements office at 607-255-4364 (Monday–Friday, 8:30 am – 4:30 pm, Eastern Standard Time).

We are unable to respond to Requirements questions received through our Contact Form.

Information about cost for care, billing, and accepted insurance plans at Cornell Health:

• Cost for Service at Cornell Health
• Insurance & Billing

Information about Cornell's Student Health Fee:

• Student Health Fee

Information about Cornell's health insurance requirements and waiver process, the Student Health Plan (SHP), and dental / vision plans:

• Student Health Plan (SHP) (Student Health Benefits)
• Waive or Cancel SHP (Student Health Benefits)
• Dental & Vision Plans (Student Health Benefits)

If you still have questions ...

• Contact our Billing Office at 607-255-7492 or cu-healthbilling@cornell.edu with questions about Cornell Health copays, bills, and the student health fee.
• Contact Student Health Benefits with questions about Cornell's health insurance requirements, Student Health Plan, and dental and vision coverage (see Student Health Benefits contact information).

Please use our Contact Form to provide us with feedback about care received at Cornell Health. Feedback can be provided anonymously, or you can enter your contact information if you would like a response. (See how to provide feedback to Labcorp or Weill Cornell Medicine, below).

Please do NOT use our Contact Form ...

• to share personal health information: Our Contact Form is not a secure medium for confidential communication. Per HIPAA law, we are unable to respond to messages received through the Contact Form that contain Protected Health Information (PHI).
• for time-sensitive concerns: Contact Form messages are checked every business day, but are not checked after hours, on weekends, or on University holidays. 

For confidential and/or time-sensitive concerns, please call us at 607-255-5155.

Please use our Contact Form to share a safety / risk concern experienced at Cornell Health. Messages can be submitted anonymously, or you can enter your contact information if you would like a response. (See how to provide feedback to Labcorp or Weill Cornell Medicine, below).

Please do NOT use our Contact Form ...

• to share personal health information: Our Contact Form is not a secure medium for confidential communication. Per HIPAA law, we are unable to respond to messages received through the Contact Form that contain Protected Health Information (PHI).
• for time-sensitive concerns: Contact Form messages are checked every business day, but are not checked after hours, on weekends, or on University holidays. 

For confidential and/or time-sensitive concerns, please call us at 607-255-5155.

Please use our Contact Form to request to be connected with a Patient Advocate. 

Please do NOT use our Contact Form ...

• to share personal health information: Our Contact Form is not a secure medium for confidential communication. Per HIPAA law, we are unable to respond to messages received through the Contact Form that contain Protected Health Information (PHI).
• for time-sensitive concerns: Contact Form messages are checked every business day, but are not checked after hours, on weekends, or on University holidays. 

You may also call us during business hours (607-255-5155) and ask to reach a Patient Advocate. 

Please use our Program Request Form to request a Cornell Health program, speaker, training, or tabling representative.

If you are interested in interviewing a representative from Cornell Health, please contact Cornell University Office of Media Relations (mediarelations@cornell.edu; 607-255-6074). Learn more on our Media Inquiries page.

Questions about Cornell's Student Health Plan (SHP), insurance waiver process, and dental/vision plans should be directed to Student Health Benefits.

Our laboratory services are provided by Labcorp, a national company that operates independently from Cornell Health. Learn more about Laborop services at Cornell Health.

Contact Labcorp (located on Level 2 of Cornell Health): 

• 607-862-6550 (see Labcorp's hours)
• Schedule an appointment for lab work at Labcorp
• Give feedback to Labcorp 

Cornell Health is not affiliated with Weill Cornell Medicine in New York City. Visit Weill's website to find contact information and provide feedback about care received at Weill.