Cornell Health clinicians in protective equipment

"We stay here for you; please stay home for us." Read about our pandemic operations in the Cornell Chronicle. 

Questions about symptoms?

If you  have questions/concerns about COVID-19:

  • Students can call Cornell Health 24/7 at 607-255-5155
  • Faculty and staff should contact their primary care provider

24/7 phone consultation

Call us at 607-255-5155 any time, day or night:

  • Consult with a medical provider: #1 
  • Consult with a licensed therapist: #2 

Learn more about phone consultation.

Current services

In keeping with CDC guidelines for Pandemic Operations, we are offering limited in-person services, with many routine services provided via telehealth. 

  • In-person services: Our in-person services are currently limited to pre-screened COVID-19 testing, select medical appointments, and pharmacy services. 
  • Telehealth services: We are providing many medical and mental health services through telehealth video and phone appointments.

Visit our Coronavirus News & Updates page for more details about our current services. 

Schedule an appointment 

Please call us during business hours to schedule telehealth appointments and be pre-screened for visits (see phone numbers below). 

You may also log in to myCornellHealth to send us a message requesting an appointment. 

Other appointment types:

Pre-appointment questionnaires 

Pre-appointment questionnaires are required for most appointments (not required for allergy and immunization visits).

You must complete your pre-appointment questionnaire(s) before your visit. Log in to myCornellHealth and click "Appointments."

  • If questionnaires are not completed before your visit, you may be asked to reschedule.
  • If a questionnaire you receive does not seem to match your health concern, call us during business hours (607-255-5155) to discuss.

Note: Occupational Medicine patients will receive questionnaire information by email with instructions for accessing questionnaires through myCority, not myCornellHealth. 

Canceling / rescheduling appointments

If you need to cancel or reschedule your appointment, please do so at least 24 hours before your appointment time

By phone: Call 607-255-5155* (PT patients: call 607-255-7217; OccMed patients: call 607-255-6960
Online: log in to myCornellHealth (not available to Occupational Medicine patients)

*If you have already completed your pre-appointment questionnaire, please CALL if you would like to reschedule your appointment so you do not have to complete a new questionnaire.