24/7 phone consultation

Call us at 607-255-5155 any time, day or night, to consult with an on-call medical or mental health provider. Learn more about:

Appointments are required for most Cornell Health services.

Eligibility for care:

  • Appointments are available to students studying in Ithaca and Geneva, with select services available to other Cornell community members. Visit Who We Serve for details. 
  • Students receiving telehealth services must be in Ithaca or Geneva at the time of their appointment.

How to schedule an appointment 

Schedule online

Most appointments can be scheduled online through our secure patient portal.

Log in to myCornellHealth using your Cornell NetID & password and click "Appointments." 

If you do not see an appointment type / time listed that meets your needs, please call us using the contact information below.

Schedule by phone

Please call 607-255-5155 during business hours to speak with a scheduler.


Pre-appointment questionnaires 

Pre-appointment questionnaires are required for most appointments (not required for allergy and immunization visits).

You must complete your pre-appointment questionnaire(s) before your visit. Log in to myCornellHealth and click "Appointments."

  • If questionnaires are not completed before your visit, you may be asked to reschedule.
  • If a questionnaire you receive does not seem to match your health concern, call us during business hours (607-255-5155) to discuss.

CAPS appointments: You will have a separate brief Wellbeing Assessment survey to complete 10 minutes before your appointment. Please check in early enough before your appointment to complete this survey.

Note: Occupational Medicine patients will receive questionnaire information by email with instructions for accessing questionnaires through myCority, not myCornellHealth. 

When to check in for your appointment

Plan to arrive / check in 10 minutes prior to your appointment to complete the check-in process before your appointment begins (CAPS clients must also complete a brief Wellbeing Assessment survey). 

If you arrive more than 5 minutes late for your appointment, you may be asked to reschedule.

Canceling / rescheduling appointments

If you need to cancel or reschedule your appointment, please do so at least 24 hours before your appointment time

*If you have already completed your pre-appointment questionnaire, please CALL if you would like to reschedule your appointment so you do not have to complete a new questionnaire.

Late arrival & missed appointment policy

  • If you arrive more than 5 minutes late for your appointment, you may be asked to reschedule.
  • A $25 fee will be charged for missed appointments.