Appointments

24/7 phone consultation

Call us at 607-255-5155 any time, day or night, to consult with an on-call medical or mental health provider.

Learn more about our phone consultation service.
 

Pre-scheduled appointments are required for most services. 

Visiting Cornell Health

All visitors must complete their Daily Check (or a verbal screening for those who can’t do the Daily Check) before coming to Cornell Health, wear a surgical mask (provided upon entry), and practice physical distancing in our building, regardless of vaccination status.
 
Students coming for non-medical appointments should call us first (607-255-5155) if you fail the Daily Check or have COVID-19 symptoms on the day of your appointment.  

Schedule an appointment 

By phone

Please call 607-255-5155 during business hours to schedule appointments.

  Exceptions: 

Online

Online scheduling is currently only available for the following appointment types. To schedule, log in to myCornellHealth and click "Appointments." 

  • First-time counseling appointments (also applies if you have not seen a CAPS counselor for 6+ months). For follow-up CAPS appointments, please call us at 607-255-5155. (If you are unable to call due to a hearing impairment or other disability and do not have TTY, please email us for assistance.) 
  • Select medical / sexual health appointments: 
    - Routine testing for sexually transmitted infections (experiencing no symptoms)
    - Evaluation for symptoms of a urinary tract infection
    - Consultation with a nurse about contraception options
    - Consultation with a nurse about having an IUD placed

  • Health requirements consultations to meet your new student health requirements (students may also call for consultation Monday-Friday, 8:30 am - 4:30 pm: 607-255-4364).

Pre-appointment questionnaires 

Pre-appointment questionnaires are required for most appointments (not required for allergy and immunization visits).

You must complete your pre-appointment questionnaire(s) before your visit. Log in to myCornellHealth and click "Appointments."

  • If questionnaires are not completed before your visit, you may be asked to reschedule.
  • If a questionnaire you receive does not seem to match your health concern, call us during business hours (607-255-5155) to discuss.

Note: Occupational Medicine patients will receive questionnaire information by email with instructions for accessing questionnaires through myCority, not myCornellHealth. 

Canceling / rescheduling appointments

If you need to cancel or reschedule your appointment, please do so at least 24 hours before your appointment time

By phone: Call 607-255-5155* (PT patients: call 607-255-7217; OccMed patients: call 607-255-6960
Online: log in to myCornellHealth (not available to Occupational Medicine patients)

*If you have already completed your pre-appointment questionnaire, please CALL if you would like to reschedule your appointment so you do not have to complete a new questionnaire.

Missed-appointment & late fees

A $25 fee will be charged for missed appointments, and those cancelled after 8:30 am the day of the appointment. This applies to both in-person and telehealth appointments.