Cornell Health clinicians in protective equipment

"We stay here for you; please stay home for us." Read about our pandemic operations in the Cornell Chronicle. 

Questions about symptoms?

If you  have questions/concerns about COVID-19:

  • Students can call Cornell Health 24/7 at 607-255-5155
  • Faculty and staff should contact their primary care provider

24/7 phone consultation

Call us at 607-255-5155 any time, day or night:

  • Consult with a medical provider: #1 
  • Consult with a licensed therapist: #2 

Learn more about phone consultation.

COVID-19 services update

Cornell Health expects to remain open during the remainder of the spring semester and beyond. However, we have reduced our hours and are limiting in-person services.

  • Cornell Health’s in-person services are now limited to pre-screened urgent care needs and select pharmacy services, in keeping with CDC guidelines for Pandemic Operations.
  • Please CALL US (607-255-5155) to schedule appointments and be pre-screened for visits (including visits to the pharmacy). We are unable to receive unscheduled walk-in traffic into the building at this time.
  • Many routine medical and mental health services are being provided by phone or secure messaging. We are working through legal/regulatory/insurance barriers toward being able to introduce video visits soon.

Visit our Coronavirus News & Updates page for more details about our current services. 

Schedule an appointment 

Please CALL US to schedule phone / virtual appointments and be pre-screened for visits:  

Other appointment types:

Pre-appointment questionnaires 

Pre-appointment questionnaires are required for most appointments (not required for allergy and immunization visits).

You must complete your pre-appointment questionnaire(s) before your visit. Log in to myCornellHealth and click "Appointments."

  • If questionnaires are not completed before your visit, you may be asked to reschedule.
  • If a questionnaire you receive does not seem to match your health concern, call us during business hours (607-255-5155) to discuss.

Canceling / rescheduling appointments

If you need to cancel or reschedule your appointment, please do so at least 24 hours before your appointment time. A $25 missed-appointment fee will be charged if you cancel after 8:30 am on the day of your appointment.

By phone: Call 607-255-5155 (PT patients: call 607-255-7217)*
Online: log in to myCornellHealth

*If you have already completed your pre-appointment questionnaire, please CALL if you would like to reschedule your appointment so you do not have to complete a new questionnaire.