Scheduling an appointment in advance is required for most services.
> Log in to myCornellHealth (available 24/7)
All medical appointments (with the exception of Travel Clinic appointments) – plus first-time Counseling and Psychiatry (CAPS) appointments – may be scheduled online.
The following appointment types must be made by phone:
BASICS appointments; Counseling routine appointments for current clients; Massage Therapy appointments; Physical Therapy appointments related to post-operation and workers compensation concerns; Student Disability Services appointments; Student Health Benefits appointments; and Travel Clinic appointments.
Scheduling by phone
> Call 607-255-5155 and press 3 (during business hours)
- Physical Therapy & Massage appointments: Call 607-255-7217
- Student Disability Services appointments: Call 607-254-4545
- Student Health Benefits appointments: Call 607-255-6363
Pre-appointment questionnaires are required for most medical appointments (not required for allergy and immunization visits. You must complete your pre-appointment questionnaire(s) before your visit by logging in to myCornellHealth.
- If questionnaires are not completed before your visit, you may be asked to reschedule.
- If a questionnaire you receive does not seem to match your health concern, call us during business hours (607-255-5155) to discuss.
- If you do not have a Cornell NetID and can’t use myCornellHealth, please arrive 20 minutes before your appointment to complete your questionnaire(s).
When to arrive & what to bring
Please plan to arrive 5-10 minutes before your appointment. Bring your Cornell ID and (if you are not enrolled in Cornell's Student Health Plan (SHP)), your private health insurance card and pharmacy insurance card.
Physical Therapy patients: Please see special pre-appointment instructions here.
Canceling / rescheduling appointments
If you need to cancel or reschedule your appointment, please do so at least 24 hours before your appointment time. A $25 missed-appointment fee will be charged if you cancel after 8:30 am on the day of your appointment.
By phone: Call 607-255-5155 (PT patients: call 607-255-7217)*
Online: log in to myCornellHealth
*If you have already completed your pre-appointment questionnaire, please CALL if you would like to reschedule your appointment so you do not have to complete a new questionnaire.