Telehealth Services

woman smiling on laptop screen

Teladoc telehealth services

SHP & SHP+ members also have pre-paid access to medical, mental health, & dermatology telehealth services through Teladoc, available to students in the U.S.

Students with private insurance should check their plan for coverage of services provided by Teladoc or other telehealth providers.
 

Summer 2021 information

*Please check back for new information for Fall 2021*

Many of our services are currently being provided through secure Zoom platform, accessed through our secure patient portal, myCornellHealth. (In-person appointments are limited to COVID-19 testing and select medical services.)

Learn more about our telehealth services below. 

Eligibility for telehealth services:

Cornell Health's telehealth services are available to students enrolled on the Ithaca campus (as of August 1, 2021). Partners / spouses of students in Ithaca are eligible for select medical services only; please call us to learn more: 607-255-5155.

Available telehealth services

Telehealth appointments / consultations are primarily conducted by HIPAA-protected Zoom platform, accessed through our secure patient portal, myCornellHealth. For students with privacy concerns, other forms of secure communication may be available (i.e., Zoom chat functionality or secure messaging). 

Our telehealth services currently include:

Appointments 

Visit our Appointments page to learn how to schedule your appointment.

How to get the most out of your telehealth appointment

To get the most out of your appointment, find a private location where you can speak confidentially with your provider without being overheard or disturbed. If you live with others, ask them to respect your privacy during your appointment. To increase confidentiality, some patients / clients find it helpful to wear headphones, use a fan or other form of white noise, or find a location outside of their home to talk, such as their car.