Telehealth Services

woman smiling on laptop screen

Teladoc telehealth services

SHP & SHP+ members also have pre-paid access to medical, mental health, & dermatology telehealth services through Teladoc, available to students in the U.S.

Students with private insurance should check their plan for coverage of services provided by Teladoc or other telehealth providers.

Fall 2021 information

Many of our mental health services – and some of our other services – are currently being provided through by HIPAA-protected Zoom platform, accessed through our secure patient portal, myCornellHealth

Eligibility for telehealth services

Telehealth services are available to students enrolled on the Ithaca campus who are physically located in NY State at the time of care. Due to licensure restrictions, Cornell Health is unable to provide clinical services to students outside of NY State. 


Please visit our Appointments page to learn how to schedule your appointment.

Visit our Accessing Your Appointment page for instructions about logging in for your appointment.

How to get the most out of your telehealth appointment

To get the most out of your appointment, find a private location where you can speak confidentially with your provider without being overheard or disturbed. If you live with others, ask them to respect your privacy during your appointment. To increase confidentiality, some patients / clients find it helpful to wear headphones, use a fan or other form of white noise, or find a location outside of their home to talk, such as their car.