Contact Us

Contact information

110 Ho Plaza
Ithaca, NY 14853-3101
Phone: 607-255-5155
Fax: 607-255-0269

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Give us feedback

Please use our feedback form to share your comments and suggestions. Feedback can be submitted anonymously, or you may enter your contact information if you would like us to contact you.

You may also contact one of our Patient Advocates to discuss any concerns you may have.

To schedule an appointment, please visit our Appointments page.

Contact us by phone

Main phone #: 607-255-5155

If you ever have difficulty reaching us, you can call the Cornell Police at 607-255-1111

During business hours ...

  • Press 1 if you have an urgent medical issue, or are a calling from a physician’s office or pharmacy
  • Press 2 to reach Counseling & Psychological Services (CAPS)
  • Press 3 to schedule or cancel an appointment
  • Press 4 for health history or immunization requirements
  • Press 5 for questions about bills or health insurance
  • Press 6 for the pharmacy
  • Press 7 for health records
  • Press 8 for all other calls

When we're closed ...

Direct phone numbers

Contact us by email

We invite you to email us ...

  • To provide feedback to a Patient Advocate

  • To ask for – or to provide – general information (not appropriate for personal or urgent messages)

  • To request that someone contact you by telephone     

Email address:

Please do NOT email us ...

  • For urgent communication: the Cornell Health mailbox is usually checked once on business days, and is never checked after hours or on weekends
  • For confidential communication: email is not a secure medium to relay private health information
  • To schedule or cancel an appointment

For urgent or confidential communication, please call us at 607-255-5155.