Contact Us

Contact information

110 Ho Plaza
Ithaca, NY 14853-3101
Phone: 607-255-5155
Fax: 607-255-0269

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Give us feedback

Please use our feedback form to share your comments and suggestions. Feedback can be submitted anonymously, or you may enter your contact information if you would like a response.

You may also contact one of our Patient Advocates to discuss any concerns you may have.


During business hours 

(see below for after-hours phone consultation)

  Call 607-255-5155:

  • Press 1 if you have an urgent medical issue, or are a calling from a physician’s office or pharmacy
  • Press 2 to reach Counseling & Psychological Services (CAPS)
  • Press 3 to schedule or cancel an appointment
  • Press 4 for health history or immunization requirements
  • Press 5 for questions about bills or health insurance
  • Press 6 for the pharmacy
  • Press 7 for health records
  • Press 8 for all other calls

  Direct phone numbers:

After-hours phone consultation

For urgent medical and mental health concerns, you can call us 24/7 (607-255-5155) for consultation with an on-call health care provider.

Visit Emergencies & After-Hours Care for details.


We invite you to email us ...

  • To provide feedback to a Patient Advocate

  • To ask for – or to provide – general information (not appropriate for personal or urgent messages)

  • To request that someone contact you by telephone     

Email address:

Please do NOT email us ...

  • For urgent communication: the Cornell Health mailbox is usually checked once on business days, and is never checked after hours or on weekends
  • For confidential communication: email is not a secure medium to relay private health information
  • To schedule or cancel an appointment

For urgent or confidential communication, please call us at 607-255-5155.