Contact Us

Contact information

Cornell Health
110 Ho Plaza
Ithaca, NY 14853-3101
Phone: 607-255-5155
Fax: 607-255-0269
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Give us feedback

Please use our feedback form to share your comments and suggestions. Feedback can be submitted anonymously, or you may enter your contact information if you would like us to contact you.

You may also contact one of our Patient Advocates to discuss any concerns you may have.

To schedule an appointment, please visit our Appointments page.

Contact us by phone:

General phone #: 607-255-5155

During business hours ...

  • Press 0 to ask for a staff member or a department by name
  • Press 1 if you have an urgent medical issue, or are a calling from a physician’s office or pharmacy
  • Press 2 for mental health concerns, and pre-scheduled counseling phone appointments
  • Press 3 to schedule or cancel an appointment
  • Press 4 for health history or immunization requirements
  • Press 5 for questions about bills or health insurance
  • Press 6 for the pharmacy
  • Press 7 for health records
  • Press 8 for all other calls

When we're closed ...

Direct phone numbers

You may also call our main phone number to ask for a department or staff member by name: call 607-255-5155 and press 0.

Contact us by email:

We invite you to email us ...

  • To provide feedback to a Patient Advocate

  • To ask for – or to provide – general (but not personal or urgent) information

  • To request that someone contact you by telephone (please provide a phone number where we can reach you)     

Email address:

Please do NOT email us ...

  • For urgent communication: the Cornell Health mailbox is usually checked once on business days, and is never checked after hours or on weekends
  • For confidential communication: email is not a secure medium to relay private health information
  • To schedule or cancel an appointment

For urgent or confidential communication, please call us at 607-255-5155.