If you prefer to see a provider (counselor/therapist and/or prescriber of psychotropic medications) off campus – or you are seeking long-term ongoing services that are outside the scope of what CAPS offers – we can help. (A formal referral from Cornell Health is not required to see an off-campus mental health provider.)
You can start by using our "How to Find an Off-Campus Mental Health Provider" guide to help you navigate options on your own.
If you feel that you could benefit from some additional guidance/support with the process, please see below.
Counseling referrals
If you are seeking assistance connecting with an off-campus therapist (e.g., psychologist, licensed clinical social worker) for individual or group counseling, please contact our CAPS Referral Manager through one of the following methods:
- Send a secure message to our CAPS Referral Manager by logging in to myCornellHealth using your Cornell NetID and password, and going to “Messages.” If you prefer to receive a phone call back, please indicate whether it is okay to leave a voicemail message.
- Call Cornell Health at 607-255-5155 during business hours and ask to leave a message for the CAPS Referral Manager, who will respond to your message within 2-3 business days via a secure message in your myCornellHealth patient portal. If you prefer to receive a phone call back, please indicate whether it is okay to leave a voicemail message.
- Schedule a 25-minute referral appointment by logging in to myCornellHealth using your Cornell NetID and password, and going to “Appointments.”
Mental health medication / psychiatric referrals
If you are seeking assistance with a referral to an off-campus provider who can prescribe psychotropic medications (e.g. a psychiatrist, psychiatric nurse practitioner, or a primary care provider), please call Cornell Health at 607-255-5155 during business hours and ask to leave a message for the CAPS Psychiatric Nursing Team.
A member of the team will respond to your message within 2-3 business days via a secure message in your myCornellHealth patient portal. If you prefer to receive a phone call back, please indicate whether it is okay to leave a voicemail message.
Finding providers who participate with your insurance
For tips and information about finding a provider who participates with (is “in network” with) your insurance, please visit our main Referrals page.