In an emergency (medical, mental health, alcohol/drug-related) ...
24/7 phone consultation
If you have a physical or mental health concern – for yourself or for someone else – you can call us any time for consultation and support. We'll help you determine what care is needed, and how, when, and where to get it.
Call us at 607-255-5155 (24/7):
- Press 1 to speak with someone about a medical concern
- Press 2 to speak with someone about a mental health concern
When we're closed, you will be connected with a medical or mental health provider from our on-call service. Learn more on our 24/7 Phone Consultation page.
Need care when we’re closed?
You can consult with an on-call provider for assistance (see above). If you need immediate care, consider these options in Ithaca:
- Cayuga Medical Center (CMC)
Ithaca hospital & emergency department
101 Dates Drive, Ithaca – on Rt. 96 on the west side of Cayuga Lake
- Urgent Care at Ithaca (formerly called Convenient Care)
CMC’s non-emergency walk-in clinic
10 Arrowwood Drive, Ithaca – off of Warren Road, 2 miles north of Cornell
Open every day, 7:00 am – 10:00 pm
*Optional: pre-register for your visit
- WellNow Urgent Care (formerly called Five Star)
Non-emergency walk-in clinic
740 South Meadow Street, Ithaca – on Rt. 13, south of Wegmans
Open every day, 8:00 am – 8:00 pm
*Optional: reserve your spot
Ambulance: In a physical or mental health emergency, call 911 for ambulance transportation to the hospital. (If you are enrolled in a Cornell student health plan (SHP or SHP+), ambulance transports are covered at no cost. If you have other insurance, there may be a $100 or more charge.)
Bus: Refer to the TCAT website for bus schedules and details.
Taxi: Ithaca taxi companies accept credit cards.