Emergencies
In an emergency (medical, mental health, alcohol/drug-related) ...
- Call 911
- Or call the Cornell Police at 607-255-1111
24/7 phone consultation
If you have a physical or mental health concern – for yourself or for someone else – you can call us any time for consultation and support. We'll help you determine what care is needed, and how, when, and where to get it.
> Call 607-255-5155
See details on our 24/7 Phone Consultation page.
Need care when we’re closed?
You can consult with an on-call provider for assistance (see above). If you need immediate care, consider these options.
Options for in-person care:
- Cayuga Medical Center (CMC) – 24/7 hospital & emergency department
Appropriate for medical, mental health, and drug/alcohol-related emergencies, plus urgent care needs when other options (below) are closed
Hours: Open 24/7
Location: 101 Dates Drive, Ithaca – on Rt. 96 on the west side of Cayuga Lake (see transportation options)
Phone: 607-274-4411
Appointments: no appointment necessary for emergency department visits
- Immediate Care (Cayuga Medical Associates)
Appropriate for non-emergency illnesses and injuries (visit website for details)
Hours: Monday–Friday, 12:00 pm – 8:00 pm (arrive no later than 7:30 pm); and Saturday/Sunday, 8:00 am – 4:00 pm (arrive no later than 3:30 pm)
Location: 8 Brentwood Drive, Suite B, Ithaca – approximately 3 miles north of Cornell's campus (see transportation options)
Phone: 607-319-5900
Appointments: no appointment necessary
- WellNow Urgent Care
Appropriate for non-emergency illnesses and injuries (visit website for details)
Hours: 7 days a week, 8:00 am – 8:00 pm
Location: 740 South Meadow Street, Ithaca – on Rt. 13, south of Wegmans (see transportation options)
Phone: 607-319-4563
Appointments: reserve your spot (optional)
Telehealth / virtual care options:
- Cayuga Virtual Care (Ithaca)
Appropriate for non-emergency illnesses and injuries (visit website for details)
Hours: 7 days a week, 7:00 am – 7:00 pm
Phone: 607-319-5900
Appointments: register for a Cayuga Virtual Care appointment
- WellNow Virtual Care (Ithaca)
Appropriate for non-emergency illnesses and injuries (visit website for details)
Hours: Open 24/7
Phone: 607-319-4563
Appointments: register for a WellNow Virtual Care appointment (most appointments can start within 10 minutes)
- Teladoc (national)
SHP & SHP+ members also have pre-paid access to 24/7 medical care, plus mental health and dermatology services, through Teladoc. (Students with private insurance should check their plan for coverage.)
Transportation
Ambulance: In a physical or mental health emergency, call 911 for ambulance transportation to the hospital. Cost: If you are enrolled in a Cornell student health plan (SHP or SHP+), ambulance transports are covered at no cost. If you have other insurance, there may be a $100 or more charge.
Apps:
Taxi: Ithaca taxi companies accept credit cards.
Bus: Refer to the TCAT website for bus schedules and details.