Emergencies & After-Hours Care


In an emergency call 911, or call the Cornell Police at 607-255-1111.

Phone consultation for urgent concerns (24/7)

If you have an urgent physical or mental health concern – for yourself or for someone else – you can call us 24/7 at 607-255-5155. We'll help you determine what care is needed, and how, when, and where to get it.

  • During business hours – Press 1 for urgent medical concerns, or 2 for mental health concerns.
  • When we're closed – Your call will be answered by a representative from our answering service, who will connect you with our on-call health care provider within 30 minutes.

[see our hours]

Having trouble reaching us after hours? We occasionally experience difficulty with our answering service. If the number above does not connect you with a person, please call the Cornell Police at 607-255-1111. The dispatcher will contact the on-call provider directly.

Need care when we’re closed?

You can consult with us for assistance (see above). If you need immediate care, consider these options:


Ambulance: In a physical or mental health emergency, call 911 for ambulance transportation to the hospital. (If you are enrolled in Cornell’s Student Health Plan (SHP), medically-necessary ambulance transports are covered at no cost. If you have private insurance, there may be a charge.)

Taxi: Students can Bursar-bill taxi rides to or from any medical or mental health care provider when using Ithaca Dispatch (607-277-7777) or Collegetown Cab (607-588-8888). Just show your Cornell ID card to the driver, and say “please charge to Cornell Health.” When we receive the charge, we’ll have it applied to your Bursar bill.

Taxi rides typically cost less than $20 for a one-way trip from a campus location to the hospital (Cayuga Medical Center), Convenient Care, or Five Star Urgent Care.

Bus: Refer to the TCAT website for bus schedules and details.