Emergencies & After-Hours Care

Costs: Urgent / emergency care

When accessing urgent/emergency care off campusStudent Health Plan (SHP) members have a $50 copay for urgent care visits, and a $100 copay for emergency room visits. There is no copay for medically necessarily ambulance transports.

Students with other insurance: Please check your insurance plan for coverage details.


In an emergency (medical, mental health, alcohol/drug-related) ...

24/7 phone consultation

If you have a physical or mental health concern – for yourself or for someone else – you can call us any time for consultation and support. We'll help you determine what care is needed, and how, when, and where to get it.

> Call 607-255-5155 

See details on our 24/7 Phone Consultation page.

Need care when we’re closed?

You can consult with an on-call provider for assistance (see above). If you need immediate care, consider these options.

Options for in-person care:

Telehealth / virtual care options:


Ambulance: In a physical or mental health emergency, call 911 for ambulance transportation to the hospital. Cost: If you are enrolled in a Cornell student health plan (SHP), ambulance transports are covered at no cost. If you have other insurance, there may be a $100 or more charge.


Taxi: Ithaca taxi companies accept credit cards. 

Bus: Refer to the TCAT website for bus schedules and details.