Emergencies & After-Hours Care

Urgent & Emergency Care Costs

Student Health Plan (SHP) members have a $50 copay for urgent care visits, and a $100 copay for emergency room visits. There is no copay for medically necessarily ambulance transports. 

Student Health Plan Plus (SHP+) members have no copay for urgent and emergency care, including medically necessary ambulance rides.

Other students: Please check your insurance plan for coverage details.
 

Emergencies

In an emergency (medical, mental health, alcohol/drug-related) ...

24/7 phone consultation

If you have a physical or mental health concern – for yourself or for someone else – you can call us any time for consultation and support. We'll help you determine what care is needed, and how, when, and where to get it.

Call us at 607-255-5155 (24/7): 

  • Press 1 to speak with someone about a medical concern
  • Press 2 to speak with someone about a mental health concern

When we're closed, you will be connected with a medical or mental health provider from our on-call service. Learn more on our 24/7 Phone Consultation page.

Need care when we’re closed?

You can consult with an on-call provider for assistance (see above). If you need immediate care, consider these options in Ithaca:

Transportation

Ambulance: In a physical or mental health emergency, call 911 for ambulance transportation to the hospital. (If you are enrolled in a Cornell student health plan (SHP or SHP+), ambulance transports are covered at no cost. If you have other insurance, there may be a $100 or more charge.)

    Bus: Refer to the TCAT website for bus schedules and details.

    Taxi: Ithaca taxi companies accept credit cards. 

    Apps

    Additional mental health support