Mental Health Care

24/7 phone consultation

Speak with a licensed therapist from ProtoCall, our 24/7 support team of mental health professionals, any time by calling 607-255-5155 (#2). [Learn more]

Coping during COVID-19

Check out our Coping During COVID-19 webpage for resources and services to support your well-being.

Concern for someone else

To consult with a member of our CAPS team about how to help a student in distress, call 607-255-5155 (#2) during business hours.  

More information:

Summer 2020 services:

Cornell Health is currently providing counseling and other mental health services by Zoom and phone appointments.

There is no copay for the following virtual services: 

  • Let’s Talk – Zoom drop-in consultations with a CAPS counselor, available to all students on Monday and Thursday afternoons.
  • Individual Counseling – Zoom appointments available to students in the U.S. (with some restrictions, depending on your state of residence); phone consultation available to students outside the U.S. 
  • Group Counseling – Counseling groups on a variety of topics, available by Zoom to students in the U.S.
  • CAPS-Led Workshops – Skills-based workshops, available by Zoom to all students.
  • Primary Care Medical Services – Telehealth appointments to support your health and well-being.
  • Behavioral Health Consultation – Zoom appointments available to students in the U.S. (with some restrictions, depending on your state of residence).

Please visit our Coronavirus News & Updates page for details about all of our current service offerings.

Mental health care at Cornell Health

Our Counseling & Psychological Services (CAPS) and primary care medical services teams work together to provide confidential, professional support for Cornell students. 

Common reasons students seek include care include:

  • Stress & anxiety
  • Depression & loneliness
  • Trauma or grief
  • Adjustment challenges
  • Relationship difficulties
  • Questions about identity
  • Managing existing mental health conditions

Not a student? Please see our Who We Serve page.

Learn more about ...

24/7 phone consultation

Students can speak with a licensed therapist from ProtoCall, our 24/7 support team of mental health professionals, any time by calling 607-255-5155 (#2).

> Visit our 24/7 Phone Consultation page

Individual counseling

Counseling & Psychological Services (CAPS) provides short-term counseling with licensed professional therapists. 25-minute appointments can be scheduled as soon as the same day. Counselors work with students to determine the best way to meet their needs, including providing follow-up counseling (25-minute or 50-minute visits), or recommending group counseling or other services. 

> Visit our Individual Counseling page  

Group counseling

Our CAPS counselors offer free weekly support groups and group therapy sessions on a wide range of topics. Some groups are offered on a drop-in basis, with no registration necessary. Others require a referral from a CAPS counselor, with a commitment to participate.

> Visit our Group Counseling page 


Students who receive counseling at Cornell Health, or are under the care of their Primary Care Provider (PCP) for a relevant concern, may receive psychiatry services at Cornell Health for evaluation and medication management.

> Visit our Psychiatry page (coming soon!) 

“Let’s Talk” drop-in consultation

Speak informally with a CAPS counselor by stopping by “Let’s Talk,” available at different campus locations Monday through Friday during the academic year. Let’s Talk is open to all students – no appointment necessary.

> Visit our Let’s Talk page 

CAPS-led workshops 

Our free workshops, led by CAPS counselors at different times and locations throughout the semester, help you learn skills and practices to manage stress, reduce anxiety, prioritize self-care, and thrive at Cornell.

> Visit our Workshops page

Primary care medical services  

You can talk to your Primary Care Provider (PCP) – the medical clinician who oversees your healthcare at Cornell – about any questions or concerns you might have related to your physical or mental health. Your PCP’s role is to support your well-being from a holistic perspective, and to refer you to specialty care as needed.

> Visit our Primary Care page  

Behavioral health consultation

Behavioral Health Consultants (BHCs) work with your primary care medical team to offer brief and highly-tailored recommendations that promote the self-management of your physical health and well-being.

> Visit our Behavioral Health Consultation page 

About us

About Counseling & Psychological Services (CAPS)

Counseling and Psychological Services (CAPS) offers a safe place to talk with someone privately about any concern. Our services are confidential, and designed to help you process and problem-solve regarding issues that may be affecting your quality of life and ability to learn.

Our 40+ CAPS providers include:

  • Clinical Social Workers (LCSW, LMSW)
  • Psychologists (PhD, PsyD)
  • Board-Certified Psychiatrists (MD)
  • Psychiatric Nurse Practitioners (NP, MSN)
  • Administrative support professionals

[Meet our CAPS staff]

Our staff members come from diverse cultural, national, and clinical backgrounds, and are trained and experienced in dealing with the wide range of mental health concerns faced by college students.

We recognize that many factors – including culture, racial/ethnic identities, sex, gender, sexual orientation, socioeconomic status, political viewpoints, religious/spiritual and/or philosophical beliefs, and physical and cognitive abilities – are salient in students' lives. We value students in all of their individuality, and are committed to welcoming all people with respect and sensitivity. 

About primary care medical services

At Cornell Health, we use a primary care model that addresses the whole-person – their physical, emotional, psychological and spiritual well-being, as well as cultural, linguistic, and social needs – using appropriate clinical and supportive services that include acute, chronic, and preventive care, behavioral and mental health, health promotion, and public health. Students benefit from a patient-centered, collaborative, and team-based approach because they can get the resources they need to find health and thrive. 

Each Cornell student is assigned a Primary Care Provider (PCP), a medical clinician who will coordinate your medical care and help support your health throughout your time at Cornell. When you need an appointment for medical care, we recommend scheduling with your PCP, or a member of their team, whenever possible. Your PCP is also a resource for support for mental health concerns.

[Meet our medical staff]

How we collaborate to provide care 

CAPS providers and clinicians from primary care medical services regularly collaborate to provide integrated services that support both the mind and the body. Care is coordinated through multi-disciplinary care teams, enhanced through collaboration, and documented in the same electronic health record. 

[Learn more about our integrated model]