Mental Health Care

24/7 phone consultation

Speak with a licensed therapist from ProtoCall, our 24/7 support team of mental health professionals, by calling us at 607-255-5155 (#4).

24/7 hotlines & text lines

See our list of recommended local and national hotlines and text lines, including options especially for students of color and LGBTQ+ students.

Concern for someone else

To consult with a member of our CAPS team about how to help a student in distress, call 607-255-5155 during business hours.  

More information:

Mental Health Care at Cornell Health, Fall 2021  

Cornell Health is currently providing mental health services through telehealth (Zoom), with limited phone and in-person appointments. These services are available to eligible students while in the Ithaca area. Due to licensure restrictions, Cornell Health is unable to provide these services to students outside of NY State. 

Our Counseling & Psychological Services (CAPS) and primary care medical services teams work together to provide confidential, professional support for Cornell students. 

Common reasons students seek mental health care include:

  • Stress & anxiety
  • Depression & loneliness
  • Trauma or grief
  • Adjustment challenges
  • Relationship difficulties
  • Questions about identity
  • Managing existing mental health conditions

Accessing CAPS services

Students interested in connecting to mental health services at CAPS should start by scheduling an “access appointment” (also applies if you have not seen a CAPS counselor for 6+ months). In this visit, our trained team of mental health professionals will assist with matching you to the right level of care, informing you of options both at Cornell Health and those in the community that would best meet your needs. Learn more about our mental health services below

To schedule an access appointment, log in to myCornellHealth using your Cornell NetID and password, and select Appointments. You may also call 607-255-5155 during business hours to schedule.

Note: Access appointments are NOT required for Let’s Talk, CAPS-led workshops, referral services, or 24/7 phone consultation. In addition, many group counseling offerings allow students to schedule an orientation session directly through myCornellHealth without requiring an access appointment.

For follow-up CAPS appointments, please call us at 607-255-5155. (If you are unable to call due to a hearing impairment or other disability and do not have TTY, please email us for assistance.) 

Learn more about ...

24/7 phone consultation

Students can speak with a counselor from ProtoCall, our 24/7 support team of mental health professionals, any time by calling 607-255-5155.

> Visit our 24/7 Phone Consultation page

“Let’s Talk” 

Speak informally with a CAPS counselor by dropping in to our “Let’s Talk” hours, available Monday through Friday during the academic year. Let’s Talk is open to all students – no appointment necessary. While this is not mental health treatment and is not a substitute for counseling, it is a chance to get some brief problem-solving support and see what it is like to talk to a mental health provider. 

> Visit our Let’s Talk page 

Individual counseling

CAPS provides individual counseling either as a one-time session for problem solving and support or short-term ongoing counseling to treat common mental health concerns. These appointments are provided both by our own CAPS counseling staff as well as through our telehealth partners at Mantra Health.

> Visit our Individual Counseling page  

Group counseling

Our CAPS counselors offer a wide variety of support, psychoeducational, and treatment  groups. These offerings not only help students with their mental health concerns, but also provide peer support and the comfort of being in community with other students who have similar struggles.

> Visit our Group Counseling page 

CAPS-led workshops 

Workshops led by CAPS counselors at different times throughout the semester, help you learn skills and practices to manage stress, reduce anxiety, prioritize self-care, and thrive at Cornell.

> Visit our Workshops page

Primary care medical services  

You can talk to your Primary Care Provider (PCP) – the medical clinician who oversees your healthcare at Cornell – about any questions or concerns you might have related to your physical or mental health. Your PCP’s role is to support your well-being from a holistic perspective, and to refer you to specialty care as needed.

> Visit our Primary Care page  

Medication management 

We offer support in helping students explore options for medication as one part of their mental health care or in transferring maintenance of prescriptions while they are in Ithaca. Many students see a Primary Care Provider (PCP) at Cornell Health or in the community to meet these needs. For students with more complex medication needs, we offer consultation with psychiatry providers here at Cornell Health or through our telehealth partners at Mantra Health to assist in finding a regimen that works and then refer back to PCPs for ongoing care once stabilized.

Referral services

Some students know that they would like long-term individual counseling and/or other specialized mental health care not offered at Cornell Health. Students interested in connecting to local resources and/or the wide array of telehealth services available across NY state can consult with our Referral Manager for additional assistance. 

> Visit our Mental Health Referrals page

About our providers

About Counseling & Psychological Services (CAPS)

Counseling and Psychological Services (CAPS) offers a safe place to talk with someone privately about any concern. Our services are confidential, and designed to help you process and problem-solve regarding issues that may be affecting your quality of life and ability to learn.

Our CAPS providers include:

  • Clinical Social Workers (LCSW, LMSW)
  • Psychologists (PhD, PsyD)
  • Marriage and Family Therapists (LMFT)
  • Psychiatrists (MD)
  • Psychiatric Mental Health Nurse Practitioners (PMHNP)
  • Registered Nurses (RN)
  • Administrative support professionals

[Meet our CAPS staff]

Our staff members come from diverse cultural, national, and clinical backgrounds, and are trained and experienced in dealing with the wide range of mental health concerns faced by college students.

We recognize that many factors – including culture, racial/ethnic identities, sex, gender, sexual orientation, socioeconomic status, political viewpoints, religious/spiritual and/or philosophical beliefs, and physical and cognitive abilities – are salient in students' lives. We value students in all of their individuality, and are committed to welcoming all people with respect and sensitivity. 

About primary care medical services

At Cornell Health, we use a primary care model that addresses the whole-person – their physical, emotional, psychological and spiritual well-being, as well as cultural, linguistic, and social needs – using appropriate clinical and supportive services that include acute, chronic, and preventive care, behavioral and mental health, health promotion, and public health. Students benefit from a patient-centered, collaborative, and team-based approach because they can get the resources they need to find health and thrive. 

Each Cornell student is assigned a Primary Care Provider (PCP), a medical clinician who will coordinate your medical care and help support your health throughout your time at Cornell. When you need an appointment for medical care, we recommend scheduling with your PCP, or a member of their team, whenever possible. Your PCP is also a resource for support for mental health concerns.

[Meet our medical staff]

How we collaborate to provide care 

CAPS providers and clinicians from primary care medical services regularly collaborate to provide integrated services that support both the mind and the body. Care is coordinated through multi-disciplinary care teams, enhanced through collaboration, and documented in the same electronic health record. 

[Learn more about our integrated model]

Additional mental health support at Cornell

Cornell University is invested in student mental health and well-being. To learn more about the institutional efforts and find ways to get support, help others, or get involved, please visit Mental Health at Cornell.