What is "Let's Talk"?
“Let’s Talk” is a drop-in service that offers informal, confidential consultation with a Cornell Health counselor.
Let's Talk consultations are ...
- FREE for Cornell students
- Available Monday-Friday at different campus locations, and online (see the Let's Talk schedule below)
- Offered first-come, first-served (no appointment necessary)
- Typically about 20-25 minutes in length
- Informal, and not a substitute for counseling
- Not appropriate for urgent concerns or mental health emergencies
During a Let’s Talk consultation, a CAPS counselor can listen to specific problems, help you explore solutions, and introduce you to what it’s like to speak with a member of our staff.
- Let’s Talk does not constitute mental health treatment and is not a substitute for counseling. Please refer to our FAQs below for more details.
- Other options for care from CAPS include individual counseling, group counseling, workshops, and 24/7 phone consultation. In a crisis, please call 911 or one of these recommended hotlines.
> Meet our Let's Talk counselors
Section break
> See a map of Let's Talk locations
(Click on "Let's Talk" under "Health & Wellness" in the menu bar)
LET'S TALK SCHEDULE (Fall 2025)
Section break
Online Let's Talk sessions: Students must be in Ithaca to participate in Let's Talk sessions offered by Zoom.
Mondays
10:00 – 11:30 am (by Zoom)
with Genel Gronkowski, PhD — Join Genel's Zoom waiting room
beginning September 8 and ending December 15*
*There will be no Let's Talk on 10/13
1:30 – 3:00 pm (in person)
with Aden Cook, PsyD in 626 Thurston Ave., Room 103
beginning September 29 and ending December 15
2:30 pm – 4:00 pm (in person)
with Karen Williams, PhD at Anabel Taylor Hall, Room 117
beginning August 25 and ending December 15
Tuesdays
11:30 am – 1:00 pm (in person)
with Travis F. Winter, LCSW in 381 Myron Taylor Hall
beginning August 26 and ending December 16
2:00 – 3:30 pm (in person)
with Qiana Watson, LCSW in the Office of Academic Discovery and Impact (OADI), CCC Building, Room 222B
beginning September 16 and ending December 16
2:00 – 3:30 pm (by Zoom)
with Qiana Watson, LCSW — Join Qiana's Zoom waiting room
beginning September 2 and ending December 16
2:30 – 4:00 pm (in person)
with Theo Bizimana, LMHC in Sage Hall, room 201e
beginning September 16 and ending December 16
Wednesdays
1:30 – 3:00 pm (in person)
with Kim VanNorman, LMSW in Willard Straight Hall, Room 203
beginning August 27 and ending December 17
1:30 – 3:00 pm (by Zoom)
with Kim VanNorman, LMSW — Join Kim's Zoom waiting room
beginning August 27 and ending December 17
Thursdays
11:30 am – 1:00 pm (in person)
with Elizabeth Jonas, LMSW-LP in Caldwell Hall, Room 341
beginning August 28 and ending December 18*
* with Wahieñhawi “Hawi” Hall, LCSW on October 9
2:00 pm – 3:30 pm (in person)
with Emily McClintock, MSEd, LMHC-D in the CCC Building, Room 329
beginning August 28 and ending December 18
3:00 – 4:30 pm (in person) [3:14 – 4:45 pm on August 28]
with Lex Enrico Santí, LCSW at Klarman Hall, Room KG02 (please check in at Room KG17)
beginning August 28 and ending December 18
Fridays
9:00 – 10:30 am (by Zoom)
with Dr. Jacque Tara Washington, DSW, LSCW-R — Join Dr. Washington's Zoom waiting room
beginning September 12 and ending December 19
1:30 – 3:00 pm (in person)
with Shinong Ji, MHC-LP at 438 Rockefeller
beginning August 29 and ending December 19
FAQs
What is Let's Talk?
Let's Talk is a program that provides easy access to informal consultations with counselors from Cornell Health. It is not necessary to schedule an appointment, and there is no fee.
Who should visit Let's Talk?
This service is open to all Cornell undergraduate, graduate, and professional students. Let's Talk is the best fit for the following people:
• Students who have never been in counseling before, are not sure if it’s right for them and wonder what it's like to talk with a counselor;
• Students who are not interested in ongoing counseling but would like the perspective of a counselor;
• Students who have a specific problem and would like to talk it through with someone;
• Students who are interested in learning more about what campus resources are available to them and how to access them.
Who shouldn't visit Let's Talk?
• Students with an immediate or urgent concern;
• Students who already know they want regular counseling;
• Students who don’t want to wait for their next appointment at CAPS (these students should contact CAPS instead to seek an earlier time);
• Students seeking specialized services, such as psychiatry.
What happens at a visit to Let's Talk?
Let's Talk visits are typically 20-25 minutes, and are offered on a first-come, first-served basis. Sometimes there is a wait, and occasionally when it’s very busy, the counselor might not have enough time to see everyone. However, there are Let’s Talk hours every day, Monday through Friday, during the semester, so you can try again the next day. During your session, the counselor will listen closely to your concerns and provide support, perspective, and suggestions for resources.
How is Let's Talk different from counseling at CAPS?
Students who access counseling through CAPS schedule appointments to meet with a counselor, and sometimes participate in ongoing counseling through scheduled weekly or bi-weekly appointments.
In contrast, Let's Talk is not formal counseling and is not intended to be a substitute for mental health treatment. Rather, it is a convenient drop-in service where students can have an informal consultation with a counselor.
I think I have a problem that would benefit from counseling, but I don't know anything about counseling. Would going to Let's Talk help me figure out what to do?
Absolutely. The Let's Talk counselor will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the counselor, it is sometimes possible to meet with them at CAPS in an ongoing way.
I scheduled a CAPS appointment for a week from now. Can I stop by Let's Talk in the meantime?
If you believe you need to be seen sooner than the appointment you were given, it's best to call CAPS directly (607-255-5155) and explain your situation.
I called CAPS and spoke with a counselor. They recommended a referral to a therapist in Ithaca. Can I go to Let's Talk instead?
Since regular counseling visits are not available at Let's Talk, following up with the referral is a good idea. Unfortunately, CAPS cannot always provide ongoing counseling to every student who requests it.
I'm currently seeing a counselor at CAPS, and I would like to talk with someone sooner than my next appointment. Can I go to Let's Talk?
If your next appointment is not soon enough, it's best to contact CAPS (607-255-5155) to see if they can see you sooner.
I'm currently seeing a counselor at CAPS, and I'm not happy with how things are going. Can I go to Let's Talk instead?
The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to get your feedback, positive or negative. Oftentimes an open conversation about your concern helps smooth out any wrinkles. If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly, either in person or by email.
What else do I need to know?
Although Let's Talk counselors are professionals, Let's Talk is not a substitute for psychotherapy or formal counseling and does not constitute mental health treatment. Let's Talk counselors provide informal consultations to help students with specific problems and to introduce them to what it's like to speak with a counselor. Your Let's Talk counselor can help you determine whether formal counseling at CAPS would be useful for you and, if appropriate, assist you in scheduling an appointment.
Questions?
If you have questions, please contact Wahieñhawi “Hawi” Hall, Assistant Director of Counseling & Psychological Services – Equity & Inclusion, at 607-255-5155 or wh439@cornell.edu.