Consult with a medical or mental health provider
If you need guidance or advice about a physical or mental health concern, you can call us 24/7 to speak with a health care provider. We supplement the support offered by our Cornell Health providers by contracting with two services to address health concerns when we are closed (see details below).
Call us at 607-255-5155 (24/7) and follow the prompts to ...
Consult with a medical provider:
- During business hours, your call will be answered by our front-desk staff who can connect you with one of our nurses.
- When we’re closed, you will be connected with a medical provider from our 24/7 on-call service, AccessNurse, who can provide consultation, and refer you to community providers, when appropriate. (Interpretation services are available for those who wish to use their native language.)
Consult with a mental health provider:
- During business hours, your call will be answered by a Cornell Health staff member who can connect you with a range of mental health resources.
- When we're closed, you will be connected to a licensed therapist from ProtoCall, our on-call support team of mental health professionals. ProtoCall therapists are experienced in providing support for common concerns experienced by college students, and can also refer you to Cornell or community resources, when appropriate. (Consultation in different languages available.)
If you are experiencing a medical or mental health emergency – for yourself, or someone else – please call 911. Visit our Emergencies & After-Hours Care page for more information.