Care During Winter Break

24/7 phone consultation

Every day of the year – even when we're closed – students can consult with a medical or mental health provider by calling 607-255-5155 (24/7).

Hotlines and text lines

View our list of recommended hotlines and text lines, including resources especially for students of Color, LGBTQ students, and victims of sexual or domestic violence. 

(December 22 – January 19)

For students remaining in Ithaca

Cornell Health offers our full range of services (with reduced hours) for students remaining in Ithaca during the winter intersession.

Please note that we will be closed for the university holiday from December 25 through January 4

Please see our Hours page for special hours during the intersession.

If you need care when we're closed:

Options for in-person and virtual care can be found on our Emergencies & After-Hours Care page.

In an emergency (medical, mental health, alcohol/drug-related, etc.): call 911, or call Cornell's Public Safety Communications Center at 607-255-1111.

For students away from Ithaca

Please be aware that Cornell Health is only able to provide clinical services to students remaining in the Ithaca area. We cannot provide telehealth services to students who have left campus. 

Phone consultation for medical / mental health concerns:

No matter where you travel to, students can access 24/7 phone consultation with a medical or mental health provider by calling 607-255-5155.

Prescription transfers from the Cornell Health Pharmacy:

If you're away from campus and need a prescription refill, our pharmacy staff is able to provide prescription transfers to other pharmacies (limited hours only). Visit our Pharmacy page for details.

When we're closed during the university holiday, we will continue to provide prescription transfers between December 26 and December 31 (weekdays only, and excluding Christmas and New Years Day). 

Other resources for support:

  • Find an off-campus mental health provider: You can use the ThrivingCampus Directory to find providers in your area, or telehealth providers, who are accepting new clients and are in-network with your insurance
  • Teladoc Health telehealth services: Student Health Plan (SHP) members have access to medical, mental health, & dermatology telehealth services through Teladoc Health, available to students in the U.S. Copays for Teladoc Health appointments are consistent with SHP's in-network provider rates. (Students with private insurance should check their plan for coverage of Teladoc Health or other telehealth services.)