Emergencies
In an emergency (medical, mental health, alcohol/drug-related) ...
- Call Cornell's Public Safety Communications Center: 607-255-1111
- Or call 911
24/7 phone consultation
If you have a physical or mental health concern – for yourself or for someone else – you can call us any time for consultation and support. We'll help you determine what care is needed, and how, when, and where to get it.
- Call Cornell Health: 607-255-5155
See details on our 24/7 Phone Consultation page.
Need care when we’re closed?
You can consult with an on-call provider for assistance (see above). If you need immediate care, consider these in-person and telehealth/virtual options, below.
Hospital emergency department (24/7):
Appropriate for medical, mental health, and drug/alcohol-related emergencies, plus urgent care needs when other options (below) are closed.
- Cayuga Medical Center (CMC)
Hours: Open 24/7
Location: 101 Dates Drive, Ithaca – on Rt. 96 on the west side of Cayuga Lake (see transportation options)
Phone: 607-274-4411
Appointments: no appointment necessary for emergency department visits
Urgent care walk-in clinics:
Appropriate for non-emergency illnesses and injuries (visit individual websites for details).
- Cayuga Health Immediate Care
Hours: Open Monday-Friday, 9am-7pm; Saturday-Sunday, 8am-6pm
Location: 401 Cayuga Park Lane, Suite 101, Ithaca (Cayuga Park Medical Office Building) – approximately 1.3 miles north of Cornell's campus (see transportation options)
Phone: 607-319-5900
Appointments: no appointment necessary
- Guthrie Ithaca City Harbor Walk-in Care
Hours: Open Monday-Friday: 7am-7pm; Saturday-Sunday: 7am-1pm
Location: 720 Willow Avenue, Ithaca – approximately 2 miles west of Cornell's campus (see transportation options)
Phone: 607-219-4600
Appointments: no appointment necessary
- WellNow Urgent Care
Hours: Open every day, 8am-8pm
Location: 740 South Meadow Street, Ithaca – on Rt. 13, south of Wegmans (see transportation options)
Phone: 607-319-4563
Appointments: reserve your spot (optional); walk-ins welcome
Telehealth / virtual care options:
- Cayuga Virtual Care (Ithaca)
Appropriate for non-emergency illnesses and injuries (visit website for details)
Hours: Open every day, 7am-7pm
Phone: 607-319-5900
Appointments: register for a Cayuga Virtual Care appointment
- WellNow Virtual Care (Ithaca)
Appropriate for non-emergency illnesses and injuries (visit website for details)
Hours: Open 24/7
Phone: 607-319-4563
Appointments: register for a WellNow Virtual Care appointment (most appointments can start within 10 minutes)
- Teladoc Health (national)
Student Health Plan (SHP) members have access to medical, mental health, & dermatology telehealth services through Teladoc Health, available to students in the U.S. Copays for Teladoc Health appointments are consistent with SHP's in-network provider rates. (Students with private insurance should check their plan for coverage of Teladoc Health or other telehealth services.)
Transportation
Ambulance: In a physical or mental health emergency, call 911 for ambulance transportation to the hospital. Cost: If you are enrolled in a Cornell student health plan (SHP), ambulance transports are covered at no cost. If you have other insurance, there may be a $100 or more charge.
Apps:
Taxi: Ithaca taxi companies accept credit cards.
Bus: Refer to the TCAT website for bus schedules and details.