24/7 Phone Consultation


Members of the Cornell community can call us any time – 365 days a year – to speak with a health care provider about a physical or mental health concern (for yourself, or for someone else). We’ll help you determine what care is needed, and how and when to get it.

  • During business hours – press 1 for urgent medical concerns; 2 for mental health concerns; and 8 for all other calls (or just stay on the line).
  • When we're closed – your call will be answered by our answering service, which will facilitate a connection with our on-call health care provider (as soon as possible, within 30 minutes). [see Emergencies and After-Hours Care]

    Having trouble reaching us after hours? We occasionally experience difficulty with our answering service. If the number above does not connect you with a person, please call the Cornell Police at 607-255-1111. The dispatcher will contact the on-call provider directly.

When to call us for consultation


In an emergency, call 911, or call the Cornell Police at 607-255-1111. Find more resources on our Emergencies and After-Hours Care page.