Care During COVID-19

Routine / preventive care visits

Please note that we are limiting routine and preventive care medical visits during the start of the fall semester to focus resources on COVID-19 testing and care. There may be a longer wait than usual for these visits. 

24/7 phone consultation

Call us at 607-255-5155 any time to ...

  • Consult with a medical provider (#1) 
  • Consult with a licensed therapist (#2) 

Learn more about our phone consultation service.

Coping during COVID-19

Check out our Coping During COVID-19 webpage for resources and services to support your well-being.
 

Fall 2020 services for students in Ithaca

Studying outside of Ithaca? Please refer to our Services for Students Outside Ithaca webpage.
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In keeping with CDC guidelines for Pandemic Operations, we are currently offering limited in-person services, with most of our routine services provided via telehealth. 

We are unable to receive unscheduled walk-in traffic into the building at this time. Please call us (607-255-5155) to be pre-screened for visits, including visits to the pharmacy.

In-person services:

Please call us during business hours (607-255-5155) to schedule a COVID-19 testing appointment, and to learn about options for in-person care. We are unable to accommodate unscheduled visits at this time.

Call the pharmacy at 607-255-6976 to order prescriptions, purchase self-care supplies, and schedule pickups. 

Telehealth services:

Telehealth services are primarily conducted by Zoom, accessed through our secure patient portal, myCornellHealth. Some services may be conducted by phone, or – if privacy is a concern – online messaging.

Learn more: Visit our Telehealth Services page.

Cost: There is no copay/charge for telehealth services for students who are enrolled in a Cornell Student Health Plan (SHP or SHP+) or who pay the Student Health Fee. Learn more on our Cost for Service page.  

To schedule an appointment: Call us during business hours607-255-5155.

Other services offered by Zoom:

Student Disability Services consultation and Victim Advocacy services are also available by Zoom.

COVID-19 testing:

Cornell Health continues to provide diagnostic COVID-19 testing for students who have symptoms and/or known exposure. Students can call 607-255-5155 during business hours to consult with a provider and be pre-screened for testing. Learn more at COVID-19 Testing & Care.

The university's mandatory arrival and surveillance testing is provided through a partnership with Cayuga Health System, with oversight from the Office of the Vice Provost for Academic Integration. More information can be found on Cornell's COVID-19 Testing webpage.