Care During COVID-19

Routine / preventive care visits

Please note that we are limiting routine and preventive care medical visits during the start of the fall semester to focus resources on COVID-19 testing and care. There may be a longer wait than usual for these visits. 

24/7 phone consultation

Call us at 607-255-5155 any time to ...

  • Consult with a medical provider (#1) 
  • Consult with a licensed therapist (#2) 

Learn more about our phone consultation service.

Coping during COVID-19

Check out our Coping During COVID-19 webpage for resources and services to support your well-being.

Fall 2020 services for students in Ithaca

Studying outside of Ithaca? Please refer to our Services for Students Outside Ithaca webpage.
In keeping with CDC guidelines for Pandemic Operations, we are currently offering limited in-person services, with most of our routine services provided via telehealth. 

We are unable to receive unscheduled walk-in traffic into the building at this time. Please call us (607-255-5155) to be pre-screened for visits, including visits to the pharmacy.

In-person services:

Please call us during business hours (607-255-5155) to schedule a COVID-19 testing appointment, and to learn about options for in-person care. We are unable to accommodate unscheduled visits at this time.

Call the pharmacy at 607-255-6976 to order prescriptions, purchase self-care supplies, and schedule pickups. 

Telehealth services:

Telehealth services are primarily conducted by Zoom, accessed through our secure patient portal, myCornellHealth. Some services may be conducted by phone, or – if privacy is a concern – online messaging.

Learn more: Visit our Telehealth Services page.

Cost: There is no copay/charge for telehealth services for students who are enrolled in a Cornell Student Health Plan (SHP or SHP+) or who pay the Student Health Fee. Learn more on our Cost for Service page.  

To schedule an appointment: Call us during business hours607-255-5155.

Other services offered by Zoom:

Student Disability Services consultation and Victim Advocacy services are also available by Zoom.

COVID-19 testing:

Cornell Health continues to provide diagnostic COVID-19 testing for students who have symptoms and/or known exposure. Students can call 607-255-5155 during business hours to consult with a provider and be pre-screened for testing. Learn more at COVID-19 Testing & Care.

The university's mandatory arrival and surveillance testing is provided through a partnership with Cayuga Health System, with oversight from the Office of the Vice Provost for Academic Integration. More information can be found on Cornell's COVID-19 Testing webpage.