Care During COVID-19

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It's up to all of us to prevent the spread of COVID-19. Visit

Routine / preventive care visits

Please note that we are limiting routine and preventive care medical visits to focus resources on COVID-19 testing and care. There may be a longer wait than usual for these visits. 

24/7 phone consultation

Call us at 607-255-5155 any time to ...

  • Consult with a medical provider (#1) 
  • Consult with a licensed therapist (#2) 

Learn more about our phone consultation service.

Services for faculty & staff

Only employees who have been cleared to be on the Ithaca campus may participate in in-person services or visit the pharmacy at Cornell Health. Learn more here.

Services for students in Ithaca

In keeping with CDC guidelines for Pandemic Operations, we are currently offering limited in-person services, with most of our routine services provided via telehealth. 

We are unable to receive unscheduled walk-in traffic into the building at this time. Please call us (607-255-5155) to be pre-screened for visits.

In-person services:

Please call us during business hours (607-255-5155) to schedule a COVID-19 testing appointment, and to learn about options for in-person care. We are unable to accommodate unscheduled visits at this time.

Call the pharmacy at 607-255-6976 to order prescriptions, purchase self-care supplies, and schedule pickups. 

Telehealth services:

Telehealth services are primarily conducted by Zoom, accessed through our secure patient portal, myCornellHealth. Some services may be conducted by phone, or – if privacy is a concern – online messaging.

Learn more: Visit our Telehealth Services page.

Cost: There is no copay/charge for telehealth services for students who are enrolled in a Cornell Student Health Plan (SHP or SHP+) or who pay the Student Health Fee. Learn more on our Cost for Service page.  

To schedule an appointment: Call us during business hours607-255-5155.

Other services offered by Zoom:

Student Disability Services consultation and Victim Advocacy services are also available by Zoom.