Counseling & Psychological Services (CAPS)

Need help now?

If you are experiencing significant mental health distress and need support right away, please call us at 607-255-5155 (24/7) or come in to Cornell Health during business hours. When we’re closed, students can use our phone consultation service or access these emergency and after-hours options.  

24/7 phone consultation

Call us 24/7 (607-255-5155) to consult with a medical or mental health provider. When we're closed, you can speak with a mental health professional from our on-call service, ProtoCall.

Concern for someone else

Information about how to help a student in distress can be found here:

Request a program 

Use this program request form to request a Cornell Health program, speaker, training, or tabling representative.

Counseling & Psychological Services (CAPS) at Cornell Health provides individual and group counseling, drop-in consultation, and workshops to help you “live well to learn well” here at Cornell. 

Our staff members come from diverse clinical and cultural backgrounds with expertise in responding to the wide range of mental health concerns faced by university students.

Meet our CAPS staff

About our services: 

  • CAPS services are available to undergraduate, graduate, and professional students studying in Ithaca or on the nearby Geneva campus, with select services available to Cornell Tech and some other NYC-based students (see Who we serve). 
  • Services are available in person and through telehealth (Zoom); note that students must be on or near campus to receive telehealth services. Phone appointments may be available, when needed. 

*CAPS SERVICES* 

“Let’s Talk” drop-in consultation

Informal drop-in consultations with a CAPS counselor for students who are uncertain if counseling is a good fit for them, want to know more about available support, or are just in need of a one-time brief conversation with a provider. Offered Monday-Friday during the academic year.

  • How to access: Drop-in; offered at various campus locations & by Zoom
  • Cost: No charge 
  • Learn more: Visit our Let’s Talk page 

Individual counseling

Short-term individual therapy focused on treating common mental health conditions and concerns. 

Group counseling

Therapy groups focused on a variety of clinical issues and/or identity-specific experiences. Groups meet weekly (some in person and some by Zoom), and run from 5 weeks to semester-long.  

  • How to access: Schedule a brief group orientation if you know what group you would like to join (visit the Group Counseling page for details), or schedule an access appointment (see below) to explore what options might best fit your needs
  • Cost: No charge 
  • Learn more: Visit our Group Counseling page  

Workshops

One-hour skills-based workshops held throughout the semester, designed to help with anxiety, procrastination, and other topics.

  • How to access: Drop-in, with options offered in person and by Zoom
  • Cost: No charge
  • Learn more: Visit our Workshops page

Referrals

Individualized referrals for long-term counseling or specialty care off-campus, in Ithaca or in New York State.

Access appointments: how to initiate care

Scheduling an access appointment is the first step to connecting with most CAPS services.

During this free 25-minute appointment, a trained mental health professional will assist you by matching your mental health concerns with the right level of care. They will ask questions to get to know you, your background, your reasons for seeking help, and your history with mental health care. At the end of the conversation, they will provide you with care recommendations to meet your needs including those that are available at Cornell Health and in the broader community. 

To schedule an access appointment: Log in to myCornellHealth using your Cornell NetID and password, and select Appointments. You may also call 607-255-5155 during business hours to schedule.

For follow-up CAPS appointments: Appointments may be made directly with your CAPS provider. Or call us to schedule at 607-255-5155

*OTHER SERVICES & SUPPORT*

Mental health medication management 

Cornell Health provides mental health medication evaluation and prescriptions through our Medical Department. Learn more on our Mental Health Medication Management page.

Self-care resources & programming

Campus-wide options for support 

Visit Support for Students: Ithaca Campus on the university’s Mental Health at Cornell for a comprehensive list of resources to support your well-being and help you flourish at Cornell.